Shipping policy

To ensure timely delivery of your Sujalab nails, please double-check that your shipping address is complete and accurate. We’re just as excited for you to receive your order!

Shipping Rates:

  • Standard Shipping (US/CAN/EU):
    • Orders $299.9 and over: FREE shipping
    • Orders under $299.9: $9.99

Processing Time:

  • Standard orders ship within 3 business days.

Shipping Days:

  • We ship Monday through Friday, excluding holidays. Please note, orders placed on Friday are shipped the following Monday.

Delivery Time:

  • Shipping may take up to 12 business days due to USPS processing and other factors. Actual delivery dates can vary.

Missing/Lost Packages & Damaged/Stolen Items:

  • Once your package is with USPS or another delivery service, we can’t take responsibility for it. If you experience any issues with a lost, stolen, or damaged package, we recommend reaching out to your nearest USPS location for assistance. If you have a USPS claim number and additional details, we’d be happy to help you as much as we can; otherwise, we can assist with tracking your package.

Shipping Limitations:

  • Currently, we offer delivery to:
    the United States (excluding Alaska), Canada, France, the United Kingdom, Malaysia, Thailand, Indonesia, Japan, Singapore, South Korea, and Vietnam.

    Please note: At this time, we are unable to ship to islands or territories within these countries. Each order can be shipped to one address only.

     



Thank you for your patience as we work to get your nails to you!